Carterton, Oxfordshire, serving Witney, Oxford & the Cotswolds admin@pinnacle-plumbing.co.ukMon–Fri 8:30–5 · Sat & Sun emergency call-outs only AboutServicesGeneral Plumbing Repairs & MaintenanceEmergency Plumber & Call-OutsBoiler Installation & ReplacementBoiler Servicing & Gas SafetyBoiler Repairs & BreakdownsCentral Heating & Underfloor HeatingBathroom Renovations & InstallationsAir Source Heat Pumps & RenewablesLandlord Gas Safety Certificates (CP12)Estate & Letting Agent SupportNew Build & Development PlumbingRadiator & Valve Work Something not listed? Just ask — we take on most plumbing & heating work. View all → AreasWitneyCartertonOxfordOxfordshireAbingdonBicesterCotswoldsWoodstockMoreton-in-Marsh We also work outside these areas, including larger projects further afield. View all → Our WorkReviewsContact01865 306381Get a Free Quote New Boilers From £2,000 — 7+ years warranty, free fixed-price quote Get my quote Legal # Privacy Policy Last updated: 7 September 2026 This privacy policy explains how Pinnacle Plumbing & Heating Direct Ltd ("we", "us", "our") collects and uses information you provide when contacting us or using this website. We are a data controller registered in England and Wales. ## What information we collect When you submit an enquiry we collect the details you give us, typically your name, phone number, email address, postcode, and a description of the job. We also collect standard technical data (IP address, browser type, pages visited) via server logs and analytics. ## How we use it - To reply to your enquiry and provide a quotation - To arrange visits, complete jobs and issue certificates (e.g. CP12s, Benchmark) - To manage warranties, service reminders and follow-up correspondence - To comply with our legal obligations (Gas Safe records, HMRC, insurance) ## Lawful basis We rely on your consent for marketing communications, on legitimate interest for responding to enquiries and improving our service, and on legal obligation for regulated records. ## Sharing your data We never sell your data. We share it only with the sub-processors that let us run our business (email providers, accounting software, and manufacturer warranty registration such as Vaillant and Worcester Bosch), and with regulators or insurers where legally required. ## How long we keep it Enquiry data is retained for 24 months. Records of completed jobs (invoices, certificates, warranties) are retained for a minimum of 7 years in line with HMRC and Gas Safe requirements. ## Your rights Under UK GDPR you can request access to, correction of, or deletion of your personal data, and object to certain processing. Contact us at admin@pinnacle-plumbing.co.uk. You also have the right to complain to the Information Commissioner's Office (ico.org.uk). ## Cookies This site uses essential cookies for functionality and may use analytics cookies to understand how visitors use the site. You can control cookies through your browser settings. ## Contact Pinnacle Plumbing & Heating Direct LtdCarterton, OxfordshireEmail: admin@pinnacle-plumbing.co.ukPhone: 01865 306381 Gas Safe registered plumbing & heating engineers serving Oxfordshire and the Cotswolds since 2020. - ### Services General Plumbing Repairs - Emergency Plumber - Boiler Installation - Boiler Servicing - Boiler Repairs - Central Heating - Bathroom Renovations - Air Source Heat Pumps ### Areas - Plumber in Witney - Plumber in Carterton - Plumber in Oxford - Plumber in Oxfordshire - Plumber in Abingdon - Plumber in Bicester - Plumber in Cotswolds - Plumber in Woodstock - Plumber in Moreton-in-Marsh ### Contact - 01865 306381 - admin@pinnacle-plumbing.co.uk - Carterton, OxfordshireMonday – Friday8:30 AM – 5:00 PM Saturday & SundayEmergency call-outs only © 2026 Pinnacle Plumbing & Heating Direct Ltd. All rights reserved. Privacy policyTerms & conditionsGas Safe · £5m PL Call NowFree Quote